For your protection, the LPF Office will not accept changes to your banking information over the telephone.
LPF requires a minimum of 15 days notice. For example, if you want to start your direct deposit effective July 1, your form must be received at the LPF Office before June 15.
Once you've submitted your form, do not close your old account until payments are being deposited into the new one. Taking this precaution will ensure there is no interruption in your payments.
If you want to switch banks for your direct deposit, or if you changed your account, please complete the Change of Information Form - Pensioner/Beneficiary, and mail, fax or email a scanned copy to the LPF Office along with a voided cheque.
Non-Residents of Canada
To change your banking information to another financial institution outside Canada, please download the Direct Deposit Authorization - Non-Canadian Financial Institutions, and have it completed by your financial institution. You can mail, fax or email a scanned copy to the LPF Office.